WestCAT provides service in the cities and towns of Crockett, Hercules, Pinole, Rodeo, and in the unincorporated communities of Bayview, Montalvin Manor, and Tara Hills.
Registration is required to use WestCAT Paratransit
WestCAT coordinates with East Bay Paratransit to provide Early Morning, Late Night, and Sunday ADA paratransit service as follows:
This type of door-to-door public transportation service is provided following the requirements and regulations of the Americans with Disabilities Act (ADA). Requirements for complementary paratransit do not apply to commuter bus service. Several factors must be considered in determining ADA paratransit eligibility. These include:
Senior Dial-a-Ride is a shared ride curb-to-curb transporation service (provided in vans and sedans) that is provided to seniors age 65 and older. Please note, if you have a disability you will be provided an ADA Paratransit application.
To register for WestCAT Americans with Disabilities Act (ADA) paratransit service, contact us at (510) 724-6320 to have application materials sent to you, or you may pick up an application at our administrative office, located at 601 Walter Avenue, Pinole, CA, 94564. You can also download the application at www.westcat.org/dialaride. Help is also available in filling out the certification application if you need it. Just give us a call at (510) 724-6320 or for TTY/TDD 1-800-735-2922, and we will assist you. Once WestCAT receives your completed application, you will be notified by mail of your eligibility status within 21 days. If, by a date 21 days following the submission of a completed application, WestCAT has not made a determination of eligibility, the applicant shall be treated as eligible and provided service until and unless WestCAT denies the application.
All of Contra Costa County
Mobility Matters operates two volunteer driver programs that provide free, one on one, door through door, escorted rides by screened and trained volunteer drivers using their own cars. Ambulatory members may bring/use their own equipment. Members who use a wheelchair may be accommodated with our wheelchair accessible van
Telephone interview with a follow up in home assessment. The application to be completed by a staff member.